1. About this Privacy Policy
This Privacy Policy explains how National Investment Australia Pty. Ltd. (ABN 51 703 395 975) (“we”, “us” or “our”), a provider of professional business and consulting services based in Melbourne VIC, collects, holds, uses and discloses personal information. We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) set out in that Act.
By using our website at https://nationalinvestmentaustralialtd.online or engaging our services, you consent to the practices described in this policy. We may update this policy from time to time, and the current version will always be published on this page.
2. The Australian Privacy Principles
The Australian Privacy Principles govern the way organisations collect, store, use and disclose personal information, and give individuals rights in relation to their information. This policy has been prepared to comply with all thirteen APPs, including:
- APP 1 — open and transparent management of personal information;
- APP 3 — collection of solicited personal information;
- APP 5 — notification of the collection of personal information;
- APP 6 — use or disclosure of personal information;
- APP 7 — direct marketing;
- APP 11 — security of personal information;
- APP 12 — access to personal information; and
- APP 13 — correction of personal information.
3. The Information We Collect
The types of personal information we collect depend on how you interact with us and may include:
- contact details, such as your name, email address and suburb or postcode;
- business information you provide when requesting a quote or consulting engagement, including your business name, industry and the nature of your enquiry;
- financial and investment-related information you choose to provide so we can deliver advisory support services;
- correspondence records, including emails and messages sent through our website enquiry forms;
- technical data, such as your IP address, browser type and pages visited, collected through website analytics.
We will only collect personal information that is reasonably necessary for one or more of our functions or activities, and where possible we will collect it directly from you.
4. How We Collect Information
We collect personal information in a number of ways, including:
- when you submit an enquiry, booking or quote request through our website;
- when you email us directly;
- when you engage us to provide consulting or advisory services;
- through cookies and analytics tools when you browse our website;
- from third parties where you have consented, or where it is otherwise permitted under the APPs.
5. How We Use and Disclose Personal Information
We use personal information to:
- respond to your enquiries and provide requested quotes;
- deliver professional business and consulting services to you;
- manage our business relationship with you, including invoicing and record keeping;
- improve our website, services and client experience;
- comply with our legal and regulatory obligations.
We will not sell your personal information. We may disclose it to service providers who assist us with our business operations (such as hosting, email and accounting providers), to professional advisers, or where disclosure is required or authorised by law. Where we engage third-party service providers, we take reasonable steps to ensure they handle your information in a manner consistent with the APPs.
6. Direct Marketing
We will only use your personal information for direct marketing where we have your consent, where you would reasonably expect it, or where it is otherwise permitted under APP 7. Every marketing communication we send will include a simple way for you to opt out, and you may withdraw your consent at any time by emailing ceo@nationalinvestmentaustralialtd.online.
7. Cookies and Website Analytics
Our website uses cookies and similar technologies to enhance your browsing experience and to understand how visitors use the site. Cookies are small files stored on your device. You can control or delete cookies through your browser settings; however, disabling cookies may affect some functionality of the website. Analytics data is used in aggregated, de-identified form wherever practicable.
8. Security of Personal Information
We take reasonable steps to protect personal information we hold from misuse, interference and loss, and from unauthorised access, modification or disclosure. These steps include secure data storage, access controls limited to personnel who need the information to perform their duties, and the use of reputable technology providers.
When personal information is no longer required for the purpose for which it was collected and we are not required by law to retain it, we will take reasonable steps to destroy or permanently de-identify that information.
9. Access to and Correction of Your Information
Under APP 12 and APP 13, you have the right to request access to the personal information we hold about you and to request corrections if you believe it is inaccurate, out of date, incomplete, irrelevant or misleading. To make a request, please email us at ceo@nationalinvestmentaustralialtd.online. We will respond within a reasonable period. We may need to verify your identity before providing access or making corrections, and in limited circumstances we may decline access where permitted by the Privacy Act.
10. Overseas Disclosure
Some of our technology service providers may store data outside Australia. Where personal information is disclosed to an overseas recipient, we take reasonable steps to ensure that the recipient does not breach the APPs, consistent with APP 8.
11. Complaints and Enquiries
If you have any questions about this Privacy Policy, or if you believe we have breached the Australian Privacy Principles or the Privacy Act 1988 (Cth), please contact us:
Email: ceo@nationalinvestmentaustralialtd.online
Mail: National Investment Australia Pty. Ltd., Melbourne VIC, Australia
We will acknowledge your complaint promptly and aim to resolve it within 30 days. If you are not satisfied with our response, you may escalate the matter to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by writing to the OAIC directly.
12. Changes to This Policy
We may amend this Privacy Policy from time to time. The latest version will always be available on this page. This policy was last reviewed in 2024.